Terms and Conditions of Svoltastudenti APS ETS

Introduction

These Terms govern

the use of this Website and
any other Agreement or legal relationship with the Owner

in a binding manner. Capitalized expressions are defined in the relevant section of this document.

The User is requested to carefully read this document.

Any additional contract or agreement concluded by Owner and Sellers prevails over the provisions of the Terms. Therefore, the Terms apply only residually and in accordance with the provisions of such contracts or agreements.

This Website is a service of:

Svoltastudenti – APS ETSVia Marco Aurelio 8, 20127 MilanoCF: 97567800152VAT: 07382300965

Owner’s email address: contact@svoltastudenti.it

Information about this Website

The following Terms and Conditions are valid for purchases and bookings made on svoltastudenti.it, eventi.svoltastudenti.it, eventi.svo.lt.

“This Website” refers to

this site, including its subdomains and any other site through which the Owner offers the Service;
the Service;
The following document is also valid for the subdomain eventi.svoltastudenti.it, where accreditations for our activities are processed.

At a glance

Please note that certain provisions of these Terms may only be applicable to certain categories of Users. In particular, some provisions may apply only to Consumers or only to Users who do not act as Consumers. Such limitations are always explicitly mentioned in each affected clause. In the absence of such mention, clauses apply to all Users.
The right of withdrawal applies only to European Consumers.

How this Website works

The Service of this Website is free for Buyers. Products offered by the Owner or Sellers on this Website are marked as such.

These Terms only govern the use of this Website as a platform. Terms, conditions, and any other provisions applicable to transactions between Buyers and Sellers are determined by each Seller.

TERMS OF USE

Unless otherwise specified, the terms of use of this Website set out in this section have general validity.

Additional terms of use or access applicable in particular situations are expressly indicated in this document.

By using this Website, the User declares to meet the following requirements:

There are no restrictions regarding Users in terms of whether they are Consumers or Professional Users;

Content on this Website

Unless otherwise specified or clearly recognizable, all content available on this Website is owned by or provided by the Owner or its licensors.

The Owner takes the utmost care to ensure that the content available on this Website does not violate applicable law or third-party rights. However, it is not always possible to achieve this result. In such cases, without prejudice to any legally exercisable rights and claims, Users are requested to address related complaints to the contact details specified in this document.

Rights to content on this Website – “some rights reserved”

Unless otherwise specified, the following does not apply to third-party content available on this Website, such as third-party trademarks, logos, images, etc.:

The Owner licenses intellectual property rights to content according to a “some rights reserved” model.

The User can obtain further information about permitted uses of such content by consulting the relevant section of this Website.

Access to external resources

Through this Website, Users may have access to resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and is therefore not responsible for their content and availability.

The conditions applicable to resources provided by third parties, including those applicable to any grants of rights to content, are determined by the third parties themselves and governed by their terms and conditions or, in their absence, by law.

Permitted use

This Website and the Service may only be used for the purposes for which they are offered, according to these Terms and under applicable law.

It is the User’s sole responsibility to ensure that the use of this Website and/or the Service does not violate law, regulations, or third-party rights.

Therefore, the Owner reserves the right to take any appropriate measure to protect its legitimate interests, and in particular to deny the User access to this Website or the Service, terminate contracts, report any censurable activity carried out through this Website or the Service to the competent authorities – e.g. judicial or administrative authority – whenever the User:

violates laws, regulations and/or the Terms;
infringes third-party rights;
considerably prejudices the Owner’s legitimate interests;
offends the Owner or a third party.

TERMS AND CONDITIONS OF SALE

Paid Products

Some of the Products offered on this Website as part of the service are paid.

The fees, duration, and conditions applicable to the sale of such Products are described below and in the respective sections of this Website.

Product description

Prices, descriptions, and availability of Products are specified in the respective sections of this Website and are subject to change without notice.

While Products on this Website are presented with the greatest possible accuracy technically, the representation on this Website through any means (including, as the case may be, graphic materials, images, colors, sounds) is to be intended as a mere reference and implies no guarantee as to the characteristics of the Product purchased.

The characteristics of the selected Product will be specified during the purchase procedure.

Purchase procedure

Each step, from product selection to order submission, is part of the purchase procedure. The purchase procedure includes the following steps:

Users are requested to choose the desired Product to make it appear in the purchase selection, indicating, where possible, quantity and specific characteristics.
Users can check their selection, modify, add or remove items.
If the purchase involves the delivery of a Product, Users may need to provide a shipping address.
During the purchase procedure, Users can, at any time, modify, correct or replace the information provided or cancel the purchase procedure entirely without any consequence.
After providing all required information, Users are asked to carefully check the order and can subsequently proceed to checkout.

To submit the order, Users must accept these Terms and use the respective button or mechanism on this Website, thereby committing to pay the agreed price.

All notifications related to the purchase procedure described above will be sent to the email address provided by the User for this purpose.

Prices

During the purchase procedure and before submitting the order, Users are duly informed of all fees, taxes, and costs (including any shipping costs) that will be charged to them.

Prices on this Website:

include all applicable fees, taxes, and costs.

Promotions and discounts

The Owner may offer discounts or special promotions for the purchase of Products. Such promotions or discounts are always subject to the requirements and terms and conditions set out in the relevant section of this Website.

Promotions and offers are always granted at the sole discretion of the Owner.

Repeated or periodic promotions or discounts do not constitute any claim or right actionable by Users in the future.

Depending on the case, discounts and promotions are valid for a certain period or while stocks last. Unless otherwise specified, time limitations of promotions and discounts refer to the time zone of the Owner’s headquarters, as indicated in the contact details in this document.

Coupons

Promotions and discounts may be offered in the form of Coupons.

In case of violation of the conditions applicable to Coupons, the Owner may legitimately refuse to fulfill its contractual obligations and expressly reserves the right to take appropriate action, including legal action, to protect its rights and interests.

Any additional or divergent provisions applicable to the use of Coupons shown on the related information page or on the Coupon itself shall prevail in any case, regardless of the provisions that follow.

Unless otherwise specified, the following rules apply to the use of Coupons:

Each Coupon is valid only if used according to the methods and within the time period specified on the website and/or on the Coupon;
The Coupon can only be redeemed in full at the time of purchase – partial use is not allowed;
Unless otherwise specified, single-use Coupons can be redeemed only once per purchase and can therefore be redeemed only once even in the case of installment purchases;
Coupons cannot be combined;
The Coupon must be used within the specified validity period. After the expiration date, the Coupon will be automatically canceled. Any possibility of claiming rights, including refund of the Coupon value, is excluded;
The User is not entitled to any credit/refund/compensation if there is a difference between the Coupon value and the redeemed value;
The Coupon is intended exclusively for non-commercial use. Reproduction, counterfeiting, and commercialization of the Coupon are strictly prohibited, as well as any illicit activity connected to the purchase and/or use of the Coupon.

Payment methods

Details regarding accepted payment methods are highlighted during the purchase procedure.

Some payment methods are linked to additional conditions or involve additional costs. Detailed information is reported in the relevant section of this Website.

All payments are handled independently by third-party services. Therefore, this Website does not collect payment data – such as credit card numbers – but receives a notification once the payment has been successful. For further information about the processing of personal data and related rights, the User can refer to the privacy policy of this Website.

In case payment made with one of the available methods fails or is refused by the payment service provider, the Owner is not obliged to execute the order. In case the payment is unsuccessful, the Owner reserves the right to request the User to reimburse any related expenses or damage.

Reservation of rights of use

Until receipt of full payment of the purchase price by the Owner, the User does not acquire the rights of use of the ordered Products.

Delivery

Service provision

The purchased service will be performed or made available within the times indicated on this Website or according to the methods communicated before order submission.

Users acknowledge and accept that the purchase of services offered on this Website may be subject to additional conditions in the person of the User according to law, these Terms, or any other relevant document. Users may be required to provide proof or substitute declarations regarding the existence of such conditions – for example, being considered of legal age under applicable law. The possible non-existence of legal or contractual conditions may prevent the provision or execution of services.

User Rights

Right of withdrawal

Unless an exception applies, the User might enjoy the right to withdraw from the contract within the period specified below (normally 14 days) for any reason and without justification. The User can find further information about the right of withdrawal in this section.

Who enjoys the right of withdrawal

Unless one of the exceptions listed below applies, Users who act as European Consumers enjoy by law the right to withdraw from contracts concluded online (distance contracts) within the time period specified below for any reason and without need for justification.

Users who do not meet these requirements do not enjoy the rights described in this section. The Consumer will be liable to the Seller only for the diminution in value of the goods resulting from handling of the goods other than what is necessary to establish their nature, characteristics, and functioning.

Exercise of the right of withdrawal

To exercise the right of withdrawal, the User must send to the Owner an unequivocal communication of their intention to withdraw from the contract.

To this end, the User may use the standard withdrawal form found in the definitions section of this document. However, the User is free to express their intention to withdraw from the contract in any other suitable form. In order to meet the deadline within which the right must be exercised, the User must send the withdrawal declaration before the withdrawal period expires.

When does the withdrawal period expire?

In case of contracts for the provision of a service the withdrawal period expires after 14 days from the day of contract conclusion, unless the User has waived the right of withdrawal.

Effects of withdrawal

The Owner reimburses all payments received, including, if made, those relating to delivery costs to Users who have correctly exercised the right of withdrawal.

However, the additional cost resulting from the choice of a particular delivery method different from the standard most economical delivery offered by the Owner will remain the responsibility of the User.

The reimbursement occurs without undue delay and in any case within 14 days from the day on which the Owner was informed of the User’s decision to withdraw from the contract. Unless otherwise agreed with the User, the reimbursement is carried out using the same means of payment used for the initial transaction. The User does not incur any costs as a consequence of the withdrawal.

… on contracts relating to a service

If the User exercises the right of withdrawal after requesting that the provision of the service begin before the withdrawal period expires, the User will be required to pay the Owner compensation proportional to the part of service provided up to the moment when the User informed the Owner of their intention to withdraw compared to the entire service provided for by the contract.

The compensation will be calculated based on the contractually agreed price and will be proportional to the part of service provided until the moment the User exercises withdrawal compared to the entire service provided for by the contract.

Exceptions to the right of withdrawal

There is no right of withdrawal from contracts:

for the provision of services after the service has been completely performed, if the contract imposes on the Consumer the obligation to pay and when the execution has begun with the express consent of the Consumer and with the acceptance of losing the right of withdrawal following the complete execution of the service;

Limitation of Liability and Indemnification

Indemnification

The User agrees to indemnify and hold harmless the Owner and its subordinates, affiliates, officers, agents, brand co-owners, partners and employees to the extent permitted by law from any claim or demand – including, without limitation, legal fees and expenses – made by third parties due to or in connection with conduct in violation of these Terms, third-party rights or law, carried out in connection with the use of the Service and attributable to the User, their affiliates, officers, agents, brand co-owners, partners and employees, through fault.

Limitation of liability for User activities on this Website

Unless otherwise specified and subject to applicable legal provisions, any claim for compensation against the Owner (or any natural or legal person acting on its behalf) is excluded.

The above does not limit the Owner’s liability for death, personal injury or damage to physical or mental integrity, damages resulting from breach of essential contractual obligations, such as obligations strictly necessary to achieve the cause of the contract, and/or to damages caused with intent or gross negligence, provided that the use of this Website by the User has been suitable and correct.

Unless the damages have been caused with intent or gross negligence or affect life and/or personal, physical or mental integrity, the Owner is only liable to the extent of damage typical for the type of contract and foreseeable at the time of conclusion.

In particular, within the limits reported above, the Owner assumes no responsibility regarding:

damages or losses resulting from interruptions or malfunctions of this Website due to force majeure or unforeseen and unforeseeable events and, in any case, independent of the will and beyond the control of the Owner, such as, merely by way of example, failures or interruptions of telephone or electrical lines, Internet connection and/or other means of transmission, inaccessibility of websites, strikes, natural disasters, viruses and cyber attacks, interruptions in the supply of products, services or third-party applications;
any losses that are not a direct consequence of a breach of the Terms by the Owner;

Common provisions

No implicit waiver

Failure to exercise legal rights or claims arising from these Terms by the Owner does not constitute a waiver of the same. No waiver can be considered final in relation to a specific right or any other right.

Service Interruption

To ensure the best possible service level, the Owner reserves the right to interrupt the Service for maintenance purposes, system updates or any other modification, giving appropriate notice to Users.

Within the limits of law, the Owner reserves the right to suspend or completely cease the Service activity. In case of cessation of Service activity, the Owner will work to ensure that Users can extract their personal data and information and will respect Users’ rights regarding continued use of the product and/or compensation, according to legal provisions.

Furthermore, the Service might not be available due to causes beyond the reasonable control of the Owner, such as force majeure (e.g. infrastructural malfunctions, blackouts etc.).

Service Resale

Users are not authorized to reproduce, duplicate, copy, sell, resell or exploit this Website or the Service in whole or in part without prior written consent from the Owner, expressed directly or through a legitimate resale program.

Privacy policy

Information about the processing of personal data is contained in the privacy policy of this Website.

Intellectual property

Without prejudice to any more specific provision contained in the Terms, intellectual and industrial property rights, such as copyrights, trademarks, patents and models relating to this Website are held exclusively by the Owner or its licensors and are protected under applicable law and international treaties relating to intellectual property.

All trademarks – denominative or figurative – and any other distinctive sign, business name, service mark, illustration, image, or logo that appear in connection with this Website are and remain the exclusive property of the Owner or its licensors and are protected under applicable law and international treaties relating to intellectual property.

Modification of Terms

The Owner reserves the right to modify the Terms at any time. In such case, the Owner will give appropriate notice of the modifications to Users.

The modifications will take effect in the relationship with the User only from the moment communicated to the User.

Continued use of the Service implies the User’s acceptance of the updated Terms. If the User does not wish to accept the modifications, they must cease using the Service and may withdraw from the Agreement.

The previous version continues to govern the relationship until acceptance of the modifications by the User. This version can be requested from the Owner.

If required by law, the Owner will communicate in advance to Users the date of entry into force of the modified Terms.

Assignment of contract

The Owner reserves the right to transfer, assign, dispose of, novate or subcontract individual or all rights and obligations under these Terms, having regard for the legitimate interests of Users.

The provisions relating to the modification of these Terms apply.

The User is not authorized to assign or transfer their rights and obligations under the Terms without the written consent of the Owner.

Contacts

All communications relating to the use of this Website must be sent to the contact details indicated in this document.

Severability clause

Should any of the provisions of these Terms be or become void or ineffective under applicable law, the nullity or ineffectiveness of such provision does not cause ineffectiveness of the remaining provisions, which therefore remain valid and effective.

European users

Should a provision of these Terms be or become void, invalid or ineffective, the parties will work to identify amicably a valid and effective provision to replace the void, invalid or ineffective one. In case of failure to agree within the aforementioned terms, if permitted or provided for by applicable law, the void, invalid or ineffective provision will be replaced by the applicable legal regulation.

Without prejudice to the above, the nullity, invalidity or ineffectiveness of a specific provision of these Terms does not result in nullity of the entire Agreement, unless the void, invalid or ineffective provisions within the framework of the Agreement are essential or of such importance that the parties would not have concluded the contract if they had known that the provision would be invalid, or in cases where the remaining provisions would result in an excessive and unacceptable burden for one of the parties.

Binding version of the Terms

The Terms are drawn up and revised in Italian. Other language versions of the Terms are for informational purposes only. In case of discrepancy between different language versions, the original prevails.

Applicable law

The Terms are governed by the law of the place where the Owner is established, as indicated in the relevant section of this document regardless of conflict of law rules.

Precedence of national law

However, regardless of the above, if the law of the country where the User is located provides for a higher level of consumer protection, such higher level of protection prevails.

Venue

The exclusive jurisdiction to hear any controversy arising from or in connection with the Terms belongs to the judge of the place where the Owner is established, as indicated in the relevant section of this document.

Exception for Consumers in Europe

The above does not apply to Users who act as European Consumers or Consumers located in the United Kingdom, Switzerland, Norway or Iceland.

Dispute Resolution

Amicable dispute resolution

Users can report any disputes to the Owner, who will try to resolve them amicably.

While Users’ right to take legal action remains unaffected, in the event of disputes relating to the use of this Website or the Service, Users are requested to contact the Owner at the contact details indicated in this document.

The User can address a complaint to the Owner’s email address indicated in this document, including a brief description and, if applicable, the details of the order, purchase or account concerned.

The Owner will process the request without undue delay and within 21 days of its receipt.

Consumer dispute resolution platform

The European Commission has introduced an online platform for alternative dispute resolution that facilitates the out-of-court settlement of disputes related to and arising from online sales and service contracts.

Therefore, any European Consumer or Consumer based in Norway, Iceland or Liechtenstein can use such platform to resolve disputes arising from contracts concluded online. The platform is available here.

Definitions and Legal References

This Website (or this Application)

The structure that enables the provision of the Service.

Agreement

Any legally binding relationship or contract between the Owner and the User governed by the Terms.

Business User

Any User that does not correspond to the definition of Consumer.

Buyer

Indicates any User who purchases goods or services from a Seller through this Website regardless of whether the transaction actually takes place on this Website.

Coupon

Any code or digital or paper voucher that allows the User to purchase the Product at a discounted price.

European (or Europe)

Applies when the User, regardless of nationality, is located in the European Union.

Standard withdrawal form

Addressed to:

Svoltastudenti – APS ETS Via Marco Aurelio 8, 20127 Milano CF: 97567800152 VAT: 07382300965 contact@svoltastudenti.it

I/we hereby give notice of withdrawal from my/our contract of sale of the following goods/services:

_______________________________________________ (insert here a description of the goods/services from which you intend to withdraw)_

Ordered on: ______________________________________________ (insert date)
Received on: ______________________________________________ (insert date)
Name of consumer(s):_____________________________________________
Address of consumer(s):_____________________________________________
_Date: ______________________________________________

(sign only if this form is notified in paper version)

Owner (or We)

Indicates the natural or legal person that provides this Website and/or offers the Service to Users.

Product

A good or service available through this Website, such as physical goods, digital files, software, booking services etc., and any other type of product separately defined in this document, such as Digital Products.

Seller

Indicates any User who sells goods or services to Buyers through this Website regardless of whether the transaction actually takes place on this Website.

Service

The service offered through this Website as described in the Terms and on this Website.

Terms

All conditions applicable to the use of this Website and/or to the provision of the Service as described in this document as well as in any other document or agreement connected to it, in their respectively most updated version.

User (or You)

Indicates any natural person who uses this Website.

Consumer

Qualifies as Consumer any User considered as such under applicable law.

Last modified: December 21, 2024